Shipping and Delivery
FREE SHIPPING
We are glad to bring our customers great value and service. That’s why we provide free shipping from our warehouses to all of the UK. We are currently operating just in the United Kingdom, with plans to expand internationally - by signing up to our newsletter, we will notify you when we are able to ship to additional locations.
LOST/MISSING PACKAGES
Kudarova is not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address are correct before processing your order. If we have made an error we will fully take responsibility for the original order that was made for you at no charge.
SHIPPING TIME
Shipping time is 3-5 days approximately
- This doesn’t include our 24 hour processing time.
- All shipping times exclude clearance/customs delays
TRACKING INFORMATION
You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available.
MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE MOMENT”.
For some shipping companies, it takes 1-2 business days for the tracking information to update on the system. If your order was placed more than 2 business days ago and there is still no information on your tracking number, please contact us.
WILL MY ITEMS BE SENT IN ONE PACKAGE?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.
If you have any other questions, please contact us at madina@kudarova.com and we will do our best to help you out.